Paul

Seriously, you would not believe how dumb a company can be.

We have four phones on contract atm, one each for me, my wife, and two of my daughters.

My third daughter wanted to move to VM now her Orange contract has expired, so ....

1. I try to order it online ... FAIL.

2. I go into the local store, they could not place the order, didnt know why, told me to ring up. FAIL.

3. Speak to VM, they cannot place the order becasue I already have four !!
Like WTF ? Some random limit ... do you not realise some familys have more than four members ? FAIL.

Anyway, they send off some request to increase it, which they say will take 1 day. I'm starting to get annoyed by now, but give them a chance.

4. After a day (as promised) they get back to me, its approved. Starts to place the order, needs to do a credit check, so I say sure, thats fine. Two minutes late - "we have a problem, we can only do three checks a month, and we used them up when you ordered replacement SIMS at christmas (FREE Sims !!). We cannot proceed". EPIC FAIL.

Seriously, they refused an order worth over £700 because of some artifical limit, because they did three credit checks to send me free sim cards in December.

"Can I try next month" ?

You must be joking, she'll just stay with Orange and get her new contract there.

So stupid you could not make it up.