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Eseche · 08-01-2016, 09:54

Just transferred to Virgin Media from TalkTalk, mainly to get better download speeds. I'm on the 100 Mbps with their new Hub 3 router. Big problem is my music server can no longer access the Gracenote database with messages of "bad response from server", "bad connection", "cannot connect to ..." and "failure to identify external IP address". Virgin say its not their problem and want me to join a £5/month subscription service to get it fixed. I suspect its a problem with the security settings on the router. Has anyone had this sort of problem before? Is there a known fix? Thanks everyone!

08-01-2016, 09:54	#1
Eseche Inactive Join Date: Jan 2016 Posts: 4	External IP Address Problems Just transferred to Virgin Media from TalkTalk, mainly to get better download speeds. I'm on the 100 Mbps with their new Hub 3 router. Big problem is my music server can no longer access the Gracenote database with messages of "bad response from server", "bad connection", "cannot connect to ..." and "failure to identify external IP address". Virgin say its not their problem and want me to join a £5/month subscription service to get it fixed. I suspect its a problem with the security settings on the router. Has anyone had this sort of problem before? Is there a known fix? Thanks everyone!