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Old 05-01-2016, 08:13   #16
hedgie
Inactive
 
Join Date: Jan 2007
Location: Warrington
Age: 58
Services: Phone, 360 + two mini boxes, Hub 5.
Posts: 867
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Re: Who to complain to next?

Quote:
Originally Posted by muppetman11 View Post
I had horrific issues with congestion on VM , I'm going back a while as I think it was 30mb speed we where on or should I say supposed to be on.

Not sure I'd ever come back to VM if I'm honest , whilst my BT Infinity 2 can't offer the headline speeds VM do it consistently provides me a great service day and night.

http://www.speedtest.net/my-result/i/1494909376
I am suffering signifcant congestion in WA5 postcode with no info at all from VM as to when it will be fixed, despite constant high profile local advertising for 200Mb !

I am seriously thinking of sacking off VM, if i can get out of my contract and go with BT. We have a household of six, four teenagers, and the variability sucks, when it drops below 10Mb. I do like TiVO though.....

Will let you know what my latest letter to the CEO team gets in the way of a reply......
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