Speaking of latency, took you a while to respond to that...
I have more latency than qtx, but I really haven't got any tosses to give about it - I don't suffer from latency-envy.
I really don't understand the ISP flame-wars that some people like to take part in - it's like the silly Star Trek vs Star Wars fanboi disputes that seeme to be based on the false assumption if you don't like the same as someone, there's something wrong with you.
I am pleased that qtx is happy with his service/supplier, and would hope that is reciprocal.
btw, my speeds returned to consistent 200+Mb/s.