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Old 29-12-2015, 18:23   #7
Stephen
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Join Date: Feb 2004
Location: Glasgow
Age: 44
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
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Re: Virgin media broadband speed boost upgrade delayed !!

Quote:
Originally Posted by Mr K View Post
You may well be alone in thinking that and/or connected to VM in some way.

VM said the vast majority of customers would be upgraded for 'free' before the end of the year. They then announced a massive price rise, and continual delays to upgrades. They must have known full well of the state of their network and the real timetable and that a large proportion wouldn't get their upgrades in the time promised. Its nothing short of lying.
I am just a customer.

Yes my upgrade happened in accordance with the initial date that was set, but they are not lying. They had a plan and have tried to stick to it as much as possible.

But as always happens there are slippages and changes. Movie release dates get pushed back, video game release dates get changed. Doesn't mean you are being lied to at all. These things happen.

The price rise would have happened with or without a speed increase, the two are not linked.

VM have NOT lied.
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