[ianch99]

Originally Posted by kangocartman

@ianch99
I've just had my issue sorted after 6 monthes of what should have been 100 Mbps but was sometimes 2-3 Mbps.
Every month I called in and they refunded me £10.50 for the issue, not much but it helped.
I'd suggest you do the same if you haven't already.
Good luck

Many thanks for this. To be fair, a VM rep on the Community board has just added a £12.50 rolling monthly rebate until the next review date in March.