Quote:
Originally Posted by MrB
I phoned and was given a £50 loyalty credit. He said if they tried changing anything on screen it then removed the Matrs Rates discount/bundle. Better than nothing but still about £10 per month more than this time last year.
Maybe have been better to continue the cancellation?
I have also had to pay out for the Line Ental Saver despite it not being due until February to avoid the price rise.
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Some agents are better trained than others. They just need to enter the right codes.