Thread: TiVo How long is it reasonable to have to wait for my TV service to be restored?
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Old 18-12-2015, 16:20   #2
OLD BOY
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Re: How long is it reasonable to have to wait for my TV service to be restored?
I agree that this is a long time to be without your TV. I would normally expect a delay of two or three days if I was flexible about waiting in, but I must say that where someone has completely lost their service, they should treat you as a priority.

It might be worth phoning again to see if they can fit you in sooner, although I expect the repair guys are rushed off their feet installing equipment for Christmas.

If they can't fit you in before, you must request compensation for your loss of service.

Yours is a scenario that has always bothered me, which is why I have backup through my aerial and my Roku stick. I appreciate that not everyone can do this because of their location and/or finances, although if it's finances, a Roku would be a good idea for your Christmas or birthday list.

As far as other providers are concerned, I would be careful as the service may be even worse, and if you opt for Sky, repairs aren't free unless your equipment is still under warranty.
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