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Dush · 13-12-2015, 10:50

I had a similar issue - 3 years of over utilisation. I didn't really mind because at peak time it was still 50Mbs when I was paying for 152Mbps. But recently it got to sub 10mbit speeds and no end in sight and a cost of £42/monthly so I just cancelled.

Always had two lines for resilience so already knew the Plusnet FTTC had no such issues but with WiFi hotspotting a 4G you're never really without internet anymore so the Virgin's been binned. Also saw their broadband only price have had a bit of a hike.

13-12-2015, 10:50	#6
Dush Inactive Join Date: Jul 2011 Posts: 118	Re: Who to complain to next? I had a similar issue - 3 years of over utilisation. I didn't really mind because at peak time it was still 50Mbs when I was paying for 152Mbps. But recently it got to sub 10mbit speeds and no end in sight and a cost of £42/monthly so I just cancelled. Always had two lines for resilience so already knew the Plusnet FTTC had no such issues but with WiFi hotspotting a 4G you're never really without internet anymore so the Virgin's been binned. Also saw their broadband only price have had a bit of a hike.