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Old 11-12-2015, 02:15   #6
spiderplant
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Join Date: Jun 2003
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Re: Virgin Media London outage?

Quote:
Originally Posted by nialli View Post
Whole of Area 21 down (Greenwich, etc).
Not at all true. Only a small part of Lewisham is affected. Area 21 covers Acton and Southampton as well as Lewisham. Not that that's any consolation to you.

Quote:
Originally Posted by nialli View Post
How come you have this info Spiderplant and CS don't?
Coz I work in engineering.

Quote:
Originally Posted by nialli View Post
And why are Virgin posting revised fix times every few hours rather than explaining like you have? Major fail for CS. Latest fix promised for 10 tonight? Doesn't seem likely. No doubt we will see the same empty 9am then noon then 5pm and 10pm promises of a fix tomorrow, too.
Sorry, but nobody knows how exactly long it'll take to fix. The estimates are continually refined as the work progresses.

Quote:
Originally Posted by nialli View Post
vmbusiness apparently saying that London outage caused by a developer in Lewisham and on private property. Access not poss until 12th! If this is true, why are us home customers being told we will get a fix tonight?
That's out of date information. It is true that access to the original site of the break isn't available until the 12th, but VM are setting up alternative fibre routes instead.
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