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spiderplant · 10-12-2015, 13:23

About 1800 customers are/were affected. Somebody (not VM) dug through a bundle of fibres. The fibres are currently being respliced but it sounds like a big and messy job due to the nature of the damage. It's hard to predict a fix time for particular customers as it depends on which fibre you happen to be on.

10-12-2015, 13:23	#4
spiderplant cf.mega poster Join Date: Jun 2003 Posts: 9,020	Re: Virgin Media London outage? About 1800 customers are/were affected. Somebody (not VM) dug through a bundle of fibres. The fibres are currently being respliced but it sounds like a big and messy job due to the nature of the damage. It's hard to predict a fix time for particular customers as it depends on which fibre you happen to be on.