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samtayloryork · 03-12-2015, 18:55

The Virgin chap came, said he had know idea why he was here. took a test and left.
Virgins help line said he was only looking.
Previously their help line said change your hub to computer cable from CAT5 To CAT6 which was promptly done. (no effect as we don't get the connection speed)
Yet they insist that the 20+ year bits to the Hub are all OK when they installed the Hub they never even changed the bit in the house.
One suspects Virgin are just Lazy or running a VW Scam.
Are they advertising there network speed or customer connectionspeed.
Also there sugest speed recording app only recorded into the low 20 today, all a bit fishy.
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03-12-2015, 18:55	#30
samtayloryork Inactive Join Date: Nov 2015 Posts: 12	Re: Slow and slower narrow band The Virgin chap came, said he had know idea why he was here. took a test and left. Virgins help line said he was only looking. Previously their help line said change your hub to computer cable from CAT5 To CAT6 which was promptly done. (no effect as we don't get the connection speed) Yet they insist that the 20+ year bits to the Hub are all OK when they installed the Hub they never even changed the bit in the house. One suspects Virgin are just Lazy or running a VW Scam. Are they advertising there network speed or customer connectionspeed. Also there sugest speed recording app only recorded into the low 20 today, all a bit fishy. ?????????????????????????????