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Old 30-11-2015, 21:59   #1
ianch99
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Who to complain to next?

We have an ongoing utilisation fault on our (sotn15) cable segment. We are in our 4th year with no real progress. I posted last week on the VM forums and received this reply:

Quote:
I've just checked for you and it's fault ref F003672572. The next review date 09/03/16
I have tried emailing the Virgin Media CEO's office in the past but just got a BS reply: planned work that transpired to have no material effect.

Should I try emailing the CEO of Liberty Global next?
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