Quote:
Originally Posted by jungleguy
VM operate on the theory of inertia....they put prices up and most customers do nothing. What I don't understand is that after all these price rises the share price has slumped by 30% over the last 6 months.
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I'd use apathetic rather than inertia, the same reason BT still has any customers. Be interesting to see some figures or a graph of VM subscribers to see just how many are leaving, especially since this latest price hike. (10% in my case, 20 days left to make my cancellation decision).