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Re: Virgin Media - Above Inflation Rises from 1st February
Quote:
Originally Posted by qasdfdsaq
That's just a guess with made up numbers though, for all we know it could cost them £50 to provide £30 worth of services.
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Unlikely sustainable business model.
It would be be like running a University course that costs £30k per year to run based on a £9k fee.
The standard metric is that it costs 6-7 times more to acquire a new customer than to retain an existing one.
http://www.signalmind.com/infographi...s-vs-retaining
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