Quote:
Originally Posted by JPAC
Perhaps VM would rather keep you as a customer at around cost price than you tell everybody you are better off with a competitor and start a snowball effect of losing a lot of VM customers.
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Unsure if that'd happen. It's an interesting argument though; VM should give customers discounts when they ask for them else that person will tell lots of people they should leave VM, and they will.
I suspect there are far stronger arguments people have made to others as to why they should leave VM than complaining because VM won't further discount already discounted packages to the point of cost price.
I don't think VM really want the TalkTalk market. TalkTalk's profit margin is wafer thin and certainly wouldn't cover the kind of CapEx VM and every other cable company have to invest.
Far better, if feasible, that VM lower prices across the board and let people who aren't happy with what they are paying, even after being given discounts, and who they aren't making any money on go to the cheaper competition and enjoy a potentially inferior service.