Quote:
Originally Posted by MrB
Thank you. In the past they have said that they cannot make any changes on the system without it removing the Mates Rates discount. When I last called, they gave me a credit on my account to cover the rise for a year which has deferred the rise, but then I realised the base price is going up each time so at the next rise I am still only getting back to the last rise (if that makes sense). The Mates Rates discount used to be much better than it has become (used to e half price, now it isn't). It may be time to consider other options as £50+ per month is a lot for phone, internet and TV, even if it is a good service.
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I'm also on the mates rates and was able to negotiate a good saving just last month.