Quote:
Originally Posted by Deathcrush87
i have to ask my landlord to request this in the Virgin's forums.
i am not the account holder you know. i dont know his account number anyway.
|
Nothing stopping you starting a thread on the forum, posting all necessary info for the VM advisor, then getting the landlord to come in at the last moment to provide contact info for the account via Private Message.
The VM Forum Team advisor will ask for the landlord to contact them anyway.
You just ask them to send the PM to the landlord instead. The landlord just needs to sign up to the community forum and make one post.
Would have thought this all would have been obvious.
Quote:
Originally Posted by Deathcrush87
could you please tell me more about this 'retentions'? contact number etc..
|
It's accessed via the same number by going through the menu options:
http://community.virginmedia.com/t5/...n/td-p/2537607
Quote:
Originally Posted by Deathcrush87
my landlord said he would probably cancel it, you wont believe it what treatment we got over the phone. might be a hassle, changing the ISP, but the goodies which come with it makes it worth-while.
just look at the comments here..
seriously i have been treated better in any other forums. not u, but most of others here talk really arrogant.
im just trying to fix the internet/connection or whatever you call it, so atleast i can load a single webpage normally. not much to ask really.
|
People have given lots of good advice. You keep ignoring it and doing the wrong thing. Not surprised everyone is getting frustrated.