Quote:
Originally Posted by UnStable
My download speeds drop every evening from around 150ish to around 20 usually around 7pm to midnight which I assume to be peak time.
Is there any way I can confirm this so I can speak to VM about a discount until it's sorted?
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Sounds very similar to my segment. I would create a TBB Ping monitor graph here:
http://www.thinkbroadband.com/ping/monitors.html and monitor it.
Here's a snapshot from my segment for last Sunday, this is typical when 200Mbps would go down to less than 50Mbps in the evenings:
If your power levels are ok and you get your headline speed outside of peak times then this does point to overutilisation
Ask for a fault reference from support but you will need to be patient: some get fixed within 6 months but some don't. We are in our 4th year