Quote:
Originally Posted by jeffs
Thanks for all the replies. Much appreciated.
I called VM again tonight to discuss further, and get the details again of the offer made. The woman I spoke to had absolutely no interest in discussing it with me, or keeping me with VM. She basically contradicted everything I said had been discussed on the previous call, denying the offer I put in my original post had been made, or that I had been told I had until the 23rd November before the offer was lost. She only wanted to talk about a second 18 month contract offer that had been made in the first call, but that I had already said I wasn't interested in.
Long story short, I was really disappointed in her attitude and gave my 30 days notice. If they phone back they phone back. If not I'll go somewhere else.
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I've had this problem too. You can speak to some really friendly and helpful advisors and then sometimes you get the attitude
"oh youre thinking of leaving"
"yes its too expensive unless there are any offers"
"no offers"
"sky have offered me this...can you counter?"
"no"
We have 3 virgin media boxes. it does seem it would be cheaper to go to sky tv and broadband but the costs for extra sky boxes is astonishing! sky broadband seems okay but i'd need sky broadband fibre which would need to be unlimited...this is what i got anyway.
One off cost items
Total one off cost £89
Sky HD box £49
Installation Visit
£10 Sky+HD Install
£10
Fibre Activation Fee £30
Your selection
Sky Movies
Family
12 Months 50% Off DTV
HD Pack
Sky Sports
Sky+HD
You've added
Sky Talk Pay As You Talk
Sky Fibre Unlimited
12 Months 50% off Fibre Unlimited
Sky Line Rental
Sky HD box
Sky HD box
Yours at no extra cost
Sky WiFi
Sky Go
New Phone Line Installation
Free NLP
Reward of your choice
Monthly cost with offers
£89.40 then £134.65
One off costWhat's this?
£89
89 quid for everything seems lovely. but then 134?? thats probably more than my virgin media bill now!