Dear General Maximus,
thanx for your reply.
as i explained, VM has not been keen in replacing our SH1. what can i do????
what i got from ppl here are really confusing.
Mud Wizard kindly suggested that the problem was not on the VM's side, as the graph was normal.
then the graph showed insane spikes, and i am not sure now, if its the VM's fault or not.
i am constantly switching between my BT powerline and Wifi to get the best results, more or less they are the same.
what no one could explain to me here is that why my internet was running perfectly fine last night, as i could play BO3 for hours using wifi connection with no lags, and the night before that i could not even play one match as my ping was through the roof.
what is not explained, is that why sometimes loading simple website takes so much time, like im using a dial up connection, and the next minute it loads up the same page super fast.
stop using powerline? ok, its disconnected now, and no one is home, but why my internet is slow just right now?
as i explained, VM says the same BS every time i contact them;
1 - that only the landlord can ask for a new SuperHub, not me
2 - and that a new SuperHub will not make any differences
what shall i do??
does raging over the phone fix my internet?
---------- Post added at 14:23 ---------- Previous post was at 14:20 ----------
just take a look at the graph below, does it look normal to you at all?
---------- Post added at 14:25 ---------- Previous post was at 14:23 ----------
---------- Post added at 14:26 ---------- Previous post was at 14:25 ----------
---------- Post added at 14:56 ---------- Previous post was at 14:26 ----------
things i would like to know;
1 - if VM deliberately is not providing the services or the quality they supposed to provide
2 - how to force VM to replace our SH1 with the new one