[MUD_Wizard]

Originally Posted by Deathcrush87

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Is your connection any better now?

lol its actually worse!

Well since the BQM monitors the latency from the Superhub to Thinkbroadband.com over the VM network and then the internet (excluding wifi or powerline), it shows that your VM connection hasn't gotten any worse.

Average latency (blue) of 10-12ms is very good.
Maximum latency (yellow) is also looking very good.

Your graph:



My graph:



So VM were probably correct when they said the issue looks NOT to be on their side.

Originally Posted by Deathcrush87

my BT powerline does not have wifi capability. it only supports ethernet connection. so, one BT thingy is connected to superhub by ethernet cable, then itself is plugged to electric socket, the other is connected to electric socket in my room and is connected to my pc with ethernet cable. it simply does not have wifi.
the cmd pic was for BT ethernet connection only.

Since your tests suggest that the latency problem is solely with your BT powerline adapter, or the ethernet cable either end:
- Have you tried swapping the ethernet cables?
- Have you tried using your room mates powerline adapter briefly instead of yours?
- Does your room mate also have the same issues with his Netgear powerline?
- Is your electrical circuit going through a circuit breaker which is affecting both powerline adapters negatively?

You need to work through the possibilities one by one and rule them out, until you find the cause.