Quote:
Originally Posted by Gavin-D
I've never had an email saying the price is going up in the 7 years I have been a customer only ever get them by post
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My post was to highlight VM's poor email service at the moment. Got my letter today, bill going up £3.49 every month from Feb. On checking an email about VM's past bills;
An error occurred during a connection to ebill2.virginmedia.com:443.
Cannot communicate securely with peer: no common encryption algorithm(s).
(Error code: ssl_error_no_cypher_overlap)
An error box that takes at least a dozen tries to get rid of.
Posted today also UK inflation rate remains negative
The UK's inflation rate as measured by the Consumer Prices Index remained at -0.1% in October, figures show.
So, just need to know when to contact VM either to cancel or haggle, any advice?
Edit, the letter says you have until 31 December to change or cancel your package without paying any cancellation fees.