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Re: Virgin losing thousands of TV customers.
I think a problem is that Sky are producing channels for the customers, therefore can justify the price.
Where VM are increasing prices - last year, didn't they put prices up THREE times. Where Sky is once a year.
I called VM the other day to complain about engineers who had been at my mother in law - very poor work.
The assistant said that VM give the best BB/ phone / TV. When l mentioned that they don't control the BB, so they can slow the usage down. what a load of crap.
The work the engineers done was that bad, they were ordered to come back the following day and put it right. And told my mother in law, the fault was with the internal wiring, That they had put in. And that because the cable was getting hot (yes hot) it was interfering with the phone /picture/BB.
They came back and fixed the fault - and the engineer said the fault was caused by the rain.
That's why VM are losing customers.
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