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Relative keeps missing payments
My aunt, who cannot manage to keep money by for paying Virgin, gets cut off every single month because she lets it build up and up until they lose patience. Like today, she got cut off again. I logged into her MVM account, and she owes over £120 to them, and there was a yellow banner saying she was at risk of being disconnected.
Will Virgin eventually run out of patience with her and tell her to sling her hook as a customer? This is a pattern that has been going on since 2010. I keep offering to put the DD on my bank account but she refuses. At a loss as to what I can do to get it through her thick skull that messing them around like this all the time will only end badly for her.
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