[Chad]

Virgins TV subscriber base hasn't really grew in nearly 7 years. Every other TV provider seems to be adding more and more TV customers each quarter. I think Virgins real problem is that they're limited by their cable network. All other TV providers services are available pretty much anywhere in the UK whilst many people who would take TV from Virgin don't live in a cabled area.

As a former Virgin TV customer I left because of too many regular price increases, they take too long to add new channels, their 18 month contracts are too long and their retention team made no real effort to keep me

There's just so much choice available now for all budget levels. The competition offer incredible sign up and retention deals. Virgin need to come up with new TV packages at lower prices imo