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Old 09-11-2015, 11:31   #42
23prince
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Join Date: Nov 2015
Posts: 237
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Re: How do I upgrade online?

Quote:
Originally Posted by blood View Post
I was promised an email within 48hrs of upgrading on Thursday to confirm the price for the upgrade... so far nothing...

Guess I will have to call them tonight.


Cheers

Stephen
Well yes that's well beyond the expected time. It does seem to be the 48 hours is actually when it changes (and the portal changes after the config does) so maybe do a reboot before you call them just to be sure.

---------- Post added at 12:31 ---------- Previous post was at 12:29 ----------

Quote:
Originally Posted by jem16 View Post
Haven't had any word from Virgin other than the first one from Saturday confirming the order.



Well at least that's something.



I am expecting it to. Previous speed tests were always over 53mb.
Yes this is what I am now concerned about for my area. After 4PM it goes to under 74 and come 9 it's under 20. I can only really use it then from 9am-12pm on a weekday. For the sake of the extra £12.25 a month if 74 is going to be solid then it would be worth having that and then It can actually be used in the evenings. 50 did used to dip to about 40 but it was not very often. It's better to have something stable at 50/70 in the evenings than something superfast in the few hours I am around in the morning but then rubbish when I get home.
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