Quote:
Originally Posted by Gavin78
Unless you call VM support then you are pretty screwed half of them don't have a clue about it. it must be so secret even support don't know about it
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Not really to do with secrecy. It wouldn't be practicable, and is unnecessary, to train the normal support staff on a product that is still in development, gets very frequent firmware updates, and may look considerably different by the time it is released (if it is at all).