Quote:
Originally Posted by arcimedes
I see what you mean I hope. Originally there was 50 100 and 152 and now there is 70 100 and 200 but original customers on 100 before it became vivid were allowed to upgrade free to 150. (someone will put me right if I'm wrong) It looks as if VM consider you are on Vivid 100 as opposed to the old 100 so you have to pay to upgrade. A phone call to retentions might be the best course of action, however make sure you're polite.
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I was under the impression the 3 new tiers will be 70, 150 and 200 and it was the 200 tier that is currently a free upgrade but the other 2 will follow suit.
If i go to their webpage the 3 tiers are listed as 50, 100 and 200.