Thread: Virgin Media 70, 150 & 200 Mb Upgrades
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Old 07-11-2015, 13:33   #726
Jon T
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Join Date: Jun 2003
Location: Mansfield, Notts
Age: 45
Services: Virgin Media Telephone and 100Mb broadband, Sky Q
Posts: 1,994
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Quote:
Originally Posted by arcimedes View Post
You are misreading things somewhat. If your account says you are on 100Mb and that is what you are getting then the free upgrade takes you to 150Mb. Its not clear from your attachments how the two pictures fit together, but if you want 200Mb you will have to pay for it.
Misreading? How?

In MyVirginMedia I go to my packages, I am then told I'm on Vivid 100(1st screenshot), I should be able to upgrade to 152(Vivid 200)from there, on pressing the upgrade button to do just that I get told I'm on the highest tier already(2nd screenshot).

Edit: Just to clarify, I'm fine with going from 100 to 150 via the speed increase, but a bit confused why within MyVirginMedia I can't upgrade to the top tier because I'm apparently already on it.
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