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Old 07-11-2015, 12:55   #725
arcimedes
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Join Date: Sep 2010
Location: Oxfordshire
Services: TV XL ,TiVo X 2, 200Mb Broadband XL phone
Posts: 1,158
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

Quote:
Originally Posted by Jon T View Post
Then why can't I upgrade to it?

See attachments
You are misreading things somewhat. If your account says you are on 100Mb and that is what you are getting then the free upgrade takes you to 150Mb. Its not clear from your attachments how the two pictures fit together, but if you want 200Mb you will have to pay for it.
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