Cable Forum - View Single Post

General Maximus · 04-11-2015, 21:45

You can refuse by not accepting it; it is an opt in upgrade and not a mandatory one. The only way you will be upgraded is if you either ring up and ask for it or if you activate it online. You can either stay as you are now and VM are happy for you to do so or you can request the new free upgrade at no charge with a new 12 month contract.

That is all hypothetical because as we have already said this particular upgrade does not involve a new 12 month contract but that is how it has worked in the past.

04-11-2015, 21:45	#8
General Maximus cf.mega poster Join Date: Nov 2008 Location: Lincoln Services: phone + 1gbit BB + SkyQ Posts: 11,021	Re: Speed Upgrade Questions? You can refuse by not accepting it; it is an opt in upgrade and not a mandatory one. The only way you will be upgraded is if you either ring up and ask for it or if you activate it online. You can either stay as you are now and VM are happy for you to do so or you can request the new free upgrade at no charge with a new 12 month contract. That is all hypothetical because as we have already said this particular upgrade does not involve a new 12 month contract but that is how it has worked in the past.