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crl · 04-11-2015, 10:39

I received an email from virgin media stating that I was entitled to a speed upgrade, currently on 50Mb, new speed increase is 70Mb. Checked online when the speed increase would be ready, it is already ready.

Few questions. I selected to add the upgrade and I was informed that there was no extra charge. Am I entering into a new contract if I continue with this upgrade? also, is the upgrade carried out automatically or is there a need for an engineer to call?

04-11-2015, 10:39	#1
crl Inactive Join Date: Nov 2005 Location: Swansea Posts: 57	Speed Upgrade Questions? I received an email from virgin media stating that I was entitled to a speed upgrade, currently on 50Mb, new speed increase is 70Mb. Checked online when the speed increase would be ready, it is already ready. Few questions. I selected to add the upgrade and I was informed that there was no extra charge. Am I entering into a new contract if I continue with this upgrade? also, is the upgrade carried out automatically or is there a need for an engineer to call?