[joglynne]

Originally Posted by nashville
Just heard my friends sister was taken into hospital inTurkey, She is quite seriously ill and to make things worse she was insured with her Bank, but she forgot to update her circumstances that she was now 70" , They are now not interested , If she has to come home in Air ambulance she is told it will cost £20,000 , what a nightmare for them,

If her policy has just rolled over from year to year then I could understand the insurers refusing to pay out if she had failed to update any medical conditions but surely they already held her date of birth so the fact that she is now 70 shouldn't be classed as an undeclared change of circumstances.

I just hope that she can get home soon, all the worry can't be helping.