I find you get a different answer from each CSA every time you call. They are much more difficult to get a decent deal with from before and as shown here, the only good deals are when you actually cancel and VM call back - if they ever do.
What's particularly annoying is that they put you on a package - TV, BB and phone and when you try to cancel one of them to save money they tell you it will be more expensive because you will lose your loyalty discount.
What is flexible discount anyway?
