Quote:
Originally Posted by vincerooney
Not surprised MB. VM have given up on their tv packages. Whilst im grateful for BT sport europe (Hugely in fact) VM seem to only be bothered about broadband speeds so obviously some twenty something hipster is in charge of VM.
"boys we dont need tv packages updated. we can ignore even the basic freeview channels....its all about da streaming ladz! We give them fast broadband and double their speeds itll keep them hooked up! theyll love the netflix and amazons! This is how we succeed!"
Rather than more and more angry customers hating how theyre paying for a tv package without even a full freeview package...
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Totally agree with you, Vince.
There are many, many reasons why some people need to rely on a STB, some of those are:
##Not being able to install an antenna where they live, not their property, poor access etc - but they already have Sky, VM etc installed.
##Technological illiteracy (usually due to age) - there are a number of people living nearby in this category. I quite often get asked to solve problems where an elderly person has accidentally pressed a button on their remote (usually the AV button) and are unable to find their way back.
##Sometimes the old folk just get the remotes mixed up and can't understand why nothing happens.
##Some were unable to justify the cost of a new antenna a few years back.
The best solution in the majority of these cases is to have the TV start from an HDMI source with an associated STB and leave the TV tuner out altogether, the STB box can usually operate the TV so the remote problem is solved.
Sky boxes are no problem because they carry all the channels, Youview boxes from BT carry the HD variants over IPTV so they're not too bad either. Which leaves us with VM and the despicable situation with (the lack of many) Freeview channels.
I'm no longer with VM because I got fed up fighting the Tivo - I don't have that many years left!
Not all of us have the wealth, mental health or the support to resolve problems which occur - to suggest someone needs to 'look at themselves' because VM are missing numerous Freeview channels shows a distinct lack of understanding of the problems some people face.