Originally Posted by Ignitionnet
Running VoIP needs changes either side of the physical plant rather than directly on it, and possibly some battery backups being installed. DOCSIS 3.1 will require some work.
None of this is any consolation to those suffering or changes the fact that VM couldn't give a crap whether or not their customers can reach their tier's maximum speeds as it's simply not a metric they measure.
The DOCSIS 3.1 upgrades don't, in themselves, add any extra capacity. That still needs nodes to be split and additional channels to be added.
If the cash is being spent why are the average speeds at peak times lower than they were a year ago? I'll answer my own question - because the rebuild budget, the one the DOCSIS 3.1 upgrades come under, is not the same or has anything to do with the capacity budget. Those upgrades are worth nothing in terms of relieving congestion without extra fibre to split nodes, and extra CMTS ports to terminate those nodes on.
VoC/VoIP does nothing, at all, to resolve these capacity issues. The voice services will run on UGS, unsolicited grant, so even when a node's broadband customers can't even manage a megabit voice calls will run perfectly. They need zero additional capacity.
---------- Post added at 21:56 ---------- Previous post was at 21:53 ----------
So basically, you won't have it that the upgrades to the Access Network,,Headends VOC will happen over the next few years and your still not having it. BT suufer with issues as does VM. You need to realise that this will happen.
The access network will have a massive upgrade with newer amps and fibre nodes as already stated this HAS to happen to get Docsis 3.1 working. Arris E6000 UBR's are already being installed. Massive upgrades to air conditioning in buildings, consolidation of network centres, reducing the number of hub sites ect ect.
Re-segmentation projects have happened and will continue to, maybe not quick enough granted but there is money being invested over the next few years to get the network at the front. VOC will eventually get rid of the exchanges reducing power, introducing more services.
From what I can see BT appear to be doing fine as far as sales go, despite these poor limitations, those such low speeds, and doing nothing about them.
Your comment on the lowering of the spec, given this is a comparison to VM, also doesn't take account of what the 'spec' of VM cable services is. Specifically that there isn't one, and people on 152Mb services can, and do, find themselves getting less than 1/20th of that performance at peak periods.
Is 40Mb really 'such a low speed'? Admittedly it's not much good as a cock replacement when discussing broadband speeds with nerds but it's fine for everything, up to and including a 4k stream and some activity on the side.
Fine really?
As far as investment in the network goes, all things being well BT will be delivering a gigabit to my property next year. Not that it's relevant of course.
VM, and Liberty Global, don't care about their customers' speeds as long as they pass some quality of experience metrics. That is the point I've made over and over again and you've not contradicted it. They try and spend as little as possible doing the bare minimum in capacity upgrades to ensure marketing can release tiers.
The symptoms of this are people spending months in oversubscribed areas, having received two sets of 'upgrades' and needing a third as the first two didn't cut it, and average speeds dropping 5% over the course of a year, just in time for a tier uplift.
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