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Old 19-10-2015, 19:17   #24
pip08456
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Join Date: Aug 2007
Location: Barry South Wales
Age: 69
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,845
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Re: Sales/Oversubscription/Customer Service

Quote:
Originally Posted by sollp View Post
A few cases there can't argue with that but like i say the money is being spent, upgrades are constant, speeds issues dealt with. Sometimes not quickly enough yes

---------- Post added at 19:26 ---------- Previous post was at 19:23 ----------

It looks like you’ve already got BT Infinity, but you can still upgrade your speed or usage limit
FIBRE BROADBAND
You could get
51Mb-70Mb
Estimated download speed range*
You currently get
51Mb-70Mb
Estimated download speed range*
40Mb
Minimum guaranteed speed This speed
is an estimate, but it should be accurate to within 1 or 2Mb *

So now they are saying they will only guarantee 40Mb!! Get any lower and i might as well go for 40Mb.

So i won't get a discount unless it's below 40Mb, you seem to think thats ok, at least with VM you can complain to get the speed where it should be, maybe take a while for it to happen but at least they will do something about it unlike BT
BT will do something about it.

I offered to help you here but you obviously don't want any.

When you're ready head over to HERE where either I or one of the others will advise.
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