Quote:
Originally Posted by love Virgin2013
Our new router is due to come tomorrow Monday but we have had no tracking information and its still saying on My Virgin on orders that it has not been sent out.
I called on Friday and CS told me that its still due to come Monday but i dont want to wait in all day for it not to turn up.
Also the 200 Meg is due to start Monday as well so what kind of time of the day does the speed go up?
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I got a text message on the morning of my delivery with the tracking number - the tracking info never showed up in My VirginMedia order tracking stating that a tracking number hadn't been allocated yet and to check back nearer to your delivery date.
200 meg should kick in when you activate your new hub.