Quote:
Originally Posted by sollp
Same as BT with the UPTO Speed. You don't get what you think you should basically
---------- Post added at 20:10 ---------- Previous post was at 19:57 ----------
http://store.virginmedia.com/broadband/speeds.html
http://bt.custhelp.com/app/answers/d...a_id/37257/346
---------- Post added at 20:16 ---------- Previous post was at 20:10 ----------
And Like BT, when you ring and complain they will quote all the issues affecting the speed and as i found with MY bt Infinity 2 BB, that as long as the speed is between 50-68Mb, they DO NOT SEE AN ISSUE. So I pay for 76Mb, line is capable of 68Mb, router connects at 54Mb....
Unlike VM where the customer sees a massive reduction of 20Mb on there service and the Engineers are running around trying fix the issue. |
If you have a HH5, login to it Troubleshooting/helpdesk post lines 1-12 and I'll take a look at it.