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Old 15-10-2015, 14:18   #635
starfish
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Join Date: Dec 2010
Posts: 73
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

Quote:
Originally Posted by joglynne View Post
Sorry to ask this if it has already been covered but ...

I am on 152MB and I currently have a SH1 and I can get over 160MB wired but my Wifi varies between 70/90 and 110MB - on a the rare good day.

I am due to be upgraded April/September 2016 and am not to fussed by the wait even though new customers in my immediate area appear to be able to get 200MB now.

My question is will I need a SH2 and if I do will VM offer it to me automatically or will I need to push for one?

Please don't advise me to get a router I really don't want one.

Our contract was up so I called Retentions on Monday, negotiated a new deal and was offered the upgrade to 200Mb (in our area it's due between September and December 2016). The guy said I would need a new SH for that and it came today. I was going to ask for the SH and the upgrade as part of the new deal but I didn't have to.

I haven't swapped the SHs yet. I am wondering if the settings file from SH1 is compatible with SH2, I hope it is but it wouldn't surprise me if it wasn't.
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