Cable Forum - View Single Post - Superhub Virgin Business Superhub now has Modem Mode

ccarmock · 12-10-2015, 23:14

Just like Seph I have the business 50 Mb/s service on the old SH1 - not in modem mode but in routed IP subnet/No NAT mode. Again rock solid stable.

I wonder if it's the luck of the draw here, or is there a theme - modem mode is Ok - turns off some of the functionality of the device. Also when not performing NAT and the Firewall is off - again seems, at least in my case, stable.

Given the business firmware is a fork off quite an old version of the standard firmware I suspect many of the bugs that were ironed out even in the SH1 are still in this version.

Dare I ask - anyone got any news of either a new Business device to properly support fixed IP options on faster speeds than 50 Mb/s? Or if the issue of performance of the PPP/L2TP tunnels at the higher speeds is close to resolution?

There have been a few hints of November..... and last I heard from sales was 'imminent'

My experience of business support has been good. The new times I've needed them for the line issue they have been very good. In fact the engineered that answers the phone will usually login to the CMTS and troubleshoot without there and then.

12-10-2015, 23:14	#215
ccarmock Inactive Join Date: Jun 2008 Posts: 804	Re: Virgin Business Superhub now has Modem Mode Just like Seph I have the business 50 Mb/s service on the old SH1 - not in modem mode but in routed IP subnet/No NAT mode. Again rock solid stable. I wonder if it's the luck of the draw here, or is there a theme - modem mode is Ok - turns off some of the functionality of the device. Also when not performing NAT and the Firewall is off - again seems, at least in my case, stable. Given the business firmware is a fork off quite an old version of the standard firmware I suspect many of the bugs that were ironed out even in the SH1 are still in this version. Dare I ask - anyone got any news of either a new Business device to properly support fixed IP options on faster speeds than 50 Mb/s? Or if the issue of performance of the PPP/L2TP tunnels at the higher speeds is close to resolution? There have been a few hints of November..... and last I heard from sales was 'imminent' My experience of business support has been good. The new times I've needed them for the line issue they have been very good. In fact the engineered that answers the phone will usually login to the CMTS and troubleshoot without there and then.