Cable Forum - View Single Post - Superhub Suddenly I have unstable connection

Sephiroth · 06-10-2015, 18:44

This definitely needs a technician in the first instance. The problem seems to lie in the upstream. Does the upstream power move upwards towards 54 dBmv if you referesh the stats a few times? That would be a sign.

The problem could also lie in the downstream (the keep alives coming in are garbled and thus no response can be given and the VM end then reacts by raising power output from your modem) in which case the post-RS error count would be rising. For the Superhub 1 (which you have), the error count is only reported on the downstream stats screen if you log into the GUI. Perhaps you can post those stats.

06-10-2015, 18:44	#12
Sephiroth Wisdom & truth Join Date: Jul 2009 Location: RG41 Services: RG41: 1Gig VOLT Rutland: Gigaclear 400/400 Posts: 13,205	Re: Suddenly I have unstable connection This definitely needs a technician in the first instance. The problem seems to lie in the upstream. Does the upstream power move upwards towards 54 dBmv if you referesh the stats a few times? That would be a sign. The problem could also lie in the downstream (the keep alives coming in are garbled and thus no response can be given and the VM end then reacts by raising power output from your modem) in which case the post-RS error count would be rising. For the Superhub 1 (which you have), the error count is only reported on the downstream stats screen if you log into the GUI. Perhaps you can post those stats. __________________ *Seph.* My advice is at your risk.