Thread: Virgin Media 70, 150 & 200 Mb Upgrades
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Old 04-10-2015, 18:35   #584
General Maximus
Ran Away
 
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Virgin Media 70, 150 & 200 Mb Upgrades
Quote:
Originally Posted by morrk View Post
Just called to request my upgrade to 200Mb and was categorically told it wasn't yet available in Swansea. I told the advisor that I know of people in Swansea already on 200Mb, and that the postcode checker shows 200Mb being available to me if I was a new customer but he wasn't having any of it.

He then advised that the 200Mb advertised on the postcode checker isn't accurate as the service is advertised as up 200Mb, even though according to him 200Mb isn't even theoretically possible.

Couldn't make it up.
I hate people who don't know what they are talking about and just bs you. If I were you I would ring retentions and complain and let them put it through for you.
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