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morrk · 04-10-2015, 12:32

Just called to request my upgrade to 200Mb and was categorically told it wasn't yet available in Swansea. I told the advisor that I know of people in Swansea already on 200Mb, and that the postcode checker shows 200Mb being available to me if I was a new customer but he wasn't having any of it.

He then advised that the 200Mb advertised on the postcode checker isn't accurate as the service is advertised as up 200Mb, even though according to him 200Mb isn't even theoretically possible.

Couldn't make it up.

04-10-2015, 12:32	#580
morrk Inactive Join Date: Jan 2006 Posts: 147	Re: Virgin Media 70, 150 & 200 Mb Upgrades Just called to request my upgrade to 200Mb and was categorically told it wasn't yet available in Swansea. I told the advisor that I know of people in Swansea already on 200Mb, and that the postcode checker shows 200Mb being available to me if I was a new customer but he wasn't having any of it. He then advised that the 200Mb advertised on the postcode checker isn't accurate as the service is advertised as up 200Mb, even though according to him 200Mb isn't even theoretically possible. Couldn't make it up.