Quote:
Originally Posted by SnoopZ
Did you speak to someone in the UK and will you get written confirmation?
Any tips for when i do it?
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Don't bother with customer services, go to the "Thinking of leaving us" options to go to retentions. Retentions get the best deals and can apply the biggest credits.
I didn't ******** about leaving, I just up front said I want to reduce my bill, here's what I don't care about (Phone, TV) and then after I got a decent (what I consider decent) deal, suggested the line rental saver.
I actually don't think the guy I spoke to was English, but he spoke good English so there was that. He actually made a mistake when he quoted me the original offer, there was a £3 a month difference hence the credit.