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BenMcr · 03-10-2015, 16:12

For fault swaps without a retier I'd agree. However any retier order should include the appropriate kit replacement. If that isn't happening then the order on the system is wrong.

03-10-2015, 16:12	#559
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Virgin Media 70, 150 & 200 Mb Upgrades For fault swaps without a retier I'd agree. However any retier order should include the appropriate kit replacement. If that isn't happening then the order on the system is wrong.