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BenMcr · 01-10-2015, 13:25

As I said, no such standard process or scheme exists to do that. Even if its done as a one off, then manual credits because you're leaving are extremely rare. Exception credits are part of the process to agree that you'll stay.

01-10-2015, 13:25	#488
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Virgin Media 70, 150 & 200 Mb Upgrades As I said, no such standard process or scheme exists to do that. Even if its done as a one off, then manual credits because you're leaving are extremely rare. Exception credits are part of the process to agree that you'll stay.