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Old 29-09-2015, 21:41   #9
Bamboozled
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Join Date: Sep 2015
Posts: 3
Bamboozled is an unknown quantity at this point
Thumbs up Re: ISP is blocking attempts to change to new provider

Thanks for the replies.

Quote:
Is this business or home services? And is there a landline to be taken over by BT?
Home services and the landline was already with BT.

Quote:
BT would require new kit be installed anyway. The only things transferable would be the landline number and any fibre Openreach kit already installed in the premises.
A BT engineer is coming round tomorrow to install something and I've already received my BT Home Hub through the post.

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Anyway, problem apparently solved. Vispa contacted me this evening to tell me they've fixed the problem. It was a technical issue that was making it appear that Vispa was simply rejecting the orders but they were failing for another reason.

Thanks again.
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