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HRDTRiumph · 27-09-2015, 12:21

Some years ago I suffered serious loss of email when pop3/smtp platforms were migrated to new servers. I even started to receive somebody else's emails. It eventually got resolved but some traffic was lost forwever. I continued to use my old ntl address with Thunderbird and a couple of years ago converted to imap/smtp.

Now it will not connect and the virgin team acknowledge the problem but tell me I should really be using a virginmedia email address; I wish to continue to use the original ntl address which is out there with some 1000 plus people and web sites etc. The problem is with the virgin IT team and I was informed this will take 5 working days.

Therefore I have tried to use the new web mail system. Quite frankly it sucks compared to google. I am now receiving loads of spam and real emails seem to be being treated as spam in many cases. As to scrolling down more than a day or two it takes forever.

Totally Frustrated!

27-09-2015, 12:21	#1
HRDTRiumph Inactive Join Date: Nov 2009 Posts: 37	Virgin email service frustration Some years ago I suffered serious loss of email when pop3/smtp platforms were migrated to new servers. I even started to receive somebody else's emails. It eventually got resolved but some traffic was lost forwever. I continued to use my old ntl address with Thunderbird and a couple of years ago converted to imap/smtp. Now it will not connect and the virgin team acknowledge the problem but tell me I should really be using a virginmedia email address; I wish to continue to use the original ntl address which is out there with some 1000 plus people and web sites etc. The problem is with the virgin IT team and I was informed this will take 5 working days. Therefore I have tried to use the new web mail system. Quite frankly it sucks compared to google. I am now receiving loads of spam and real emails seem to be being treated as spam in many cases. As to scrolling down more than a day or two it takes forever. Totally Frustrated!